Intelligent Software Quality Model: the Theoretical Framework

Globally, software quality issues has increasingly been seen as a common strategic response for achieving competitiveness in business. It has been seen very important as the usage of software become very demanding. Software quality includes quality control tests, quality assurance and quality management. Currently, software quality models available were built based on static measurements of attributes and measures. Previous study has indicated that to ensure the quality of software meets the future requirements and needs, the new dynamic and intelligent software quality model has to be developed. This paper discusses the development of intelligent software quality model based on behavioral and human perspectives approach which enhances from Pragmatic Quality Factor (PQF) model as a benchmark of the quality assessment.